(219) 845-4000 x1107

Find the Perfect Protection Plan for Your GM Vehicle

Do You Have Questions About Your Protection Plan?

Smith Chevy Has the Answers to Frequently Asked Questions About Protection Plans

Q: How can I have my Protection Plan included in my vehicle loan payments?

A: Ask your bank or credit union representative to include this policy in your loan repayment schedule. Give them your price and a copy of your Protection Plan Contract if necessary. Insist on Genuine GM-Backed Protection Plan coverage and refuse any non-GM extended protection plan aftermarket programs!

Q: When will I receive my Protection Plan coverage in the mail?

A: You will receive your contract approximately 30 days from the receipt and processing of payment via credit card, check, or money order.

Q: Where do I go for repairs with my Protection Plan?

A: Repairs can be handled conveniently through any GM dealership or licensed repair facility in the United States or Canada.

Q: How do I receive rental car assistance with my Protection Plan?

A: The GM-backed Protection Plan will pay the cost to rent a replacement vehicle or pay for public transportation while your car is being serviced. The limit is 40 dollars per day and a maximum of $175 per visit if the vehicle is accepted for repairs or services covered by the Platinum Plan contract. The total dollar limit per vehicle will be increased to a maximum of $280 if the repairs are delayed due to a parts delay.

Q: How do I receive Roadside Assistance with my Protection Plan?

A: The motor club of the GM-backed Protection Plan provides roadside assistance. Customer service includes a toll-free number to call 24 hours a day from anywhere in the United States for:

  • Flat tire change
  • Towing
  • Battery jump
  • Locksmith/Key service*
  • Out-of-gas fuel delivery

*Locksmith / Key service not available in Kansas.

Authorization for emergency roadside assistance is available for any disablement of the vehicle with reimbursement up to $150 for the assistance services.

Q: What if I sell my vehicle before my Protection Plan expires?

A: Your Protection Plan contract can be transferred to the new owner upon sale of the vehicle or the remainder of the contract can be canceled and a prorated refund will be given to you. An administrative fee may apply. If you already own a Protection Plan and have questions concerning claims or cancellations, please call the Protection Plan help desk at (219) 845-4000 x1107

CONTACT Smith Chevy Warranty

6405 Indianapolis Blvd
Hammond, IN 46320

(219) 845-4000 x1107


Smith Chevy Warranty
Direct Office Hours

8:30am-5:00pm CST

money back guarantee

Underwritten by AMT and endorsed by General Motors, GMEPP is the one and only General Motors extended warranty/vehicle
service contract in existence. Smith Motors of Hammond, Inc. 6405 Indianapolis Blvd Hammond, IN 46320